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Privacy Policy


In compliance with the Federal Law on Protection of Personal Data Held by Individuals (the “Law”), “EL TIMÓN HÉROES”, SOCIEDAD DE RESPONSABILIDAD LIMITADA DE CAPITAL VARIABLE (hereinafter identified as “EL TIMÓN HÉROES”), with address in SMZA. 58, Unidad Morelos MZA 62, lot 14-01, between Chichén Itzá Avenue and José María Morelos residential, Benito Juárez, Cancún, Quintana Roo, C.P. 77500, shall make use of your collected personal information to:

Primary Objectives:

A) Contact and identify you;

B) Provide the table reservation service;

C) Provide the waiters and restaurant-bar services;

D) Send e-blasts or printed communication related to the service provided;

E) Send urgent or important notices regarding a certain topic related to our website, services, and/or products hired with our company;

G) Follow up requests of information regarding the services and/or products that our company offers through our website or other means;

H) Make quotes and send proposals based on the information that you provide to us through the forms in our website;

I) Issue the corresponding invoices;

J) The images and sounds captured by the vigilance video cameras will be used to take care of your safety and that of our other visitors.

Secondary Objectives:

Additionally, we will use your personal information with the following objectives that are not necessary for the commercial relationship that we pretend to establish, but will allow us to offer you the best attention:

A) To carry out surveys and research about the attention provided;

B) Communication of general interest for the clients and/or tourist professionals recommended to us;

C) Send invitations for our events, advertising notices, and/or those regarding commercial prospecting;

D) With advertising purposes;

E) For getting in contact with you and request your public opinion in the social media.

For more information regarding the handling of your information and the rights that you may exercise, you can gain access to the COMPREHENSIVE PRIVACY POLICY at the aforementioned Administrative Office of “EL TIMÓN HÉROES”, SOCIEDAD DE RESPONSABILIDAD LIMITADA DE CAPITAL VARIABLE or through the website